This policy explains what information ShoppingVila collects when you use our website and place an order, and how we use it.
Information we collect
- Order details: your name, phone number, city, delivery address and the products you order.
- Website usage: basic information about how you use the site, collected through cookies and advertising pixels (see below).
We do not collect card or bank details. All orders are paid with Cash on Delivery.
How we use your information
- To process, confirm and deliver your order
- To contact you about your order, for example on WhatsApp
- To handle returns and customer support
- To measure and improve our advertising
Who we share it with
We share your name, phone number and address with our courier partners only to deliver your order. Order records are kept in our secure order management systems. We do not sell your personal information.
Cookies and advertising pixels
Our website uses the Meta (Facebook) Pixel and the TikTok Pixel. These tools help us understand which ads bring visitors to our store and show relevant ads. They may use cookies to record events such as page views, products viewed, items added to cart and orders placed. You can control ad personalisation in your Facebook and TikTok settings and clear cookies in your browser.
Your choices
You can ask us to update or delete your personal information at any time by contacting us on WhatsApp at +92 343 8025801 or at info@shoppingvila.com.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
Last updated: 24 September 2026